Return and Refund Policy
At Zcc Computer Education, we strive to provide the best learning experience. However, if you are not satisfied with our courses or services, please review our Return and Refund Policy.
1. Course Refund Eligibility
- Full Refund: You are eligible for a full refund if the request is made within 7 days of course enrollment, provided that no significant portion of the course content has been accessed.
- Partial Refund: After 7 days but within 14 days of enrollment, a partial refund may be issued based on the percentage of the course completed.
- No Refunds: No refunds will be given after 14 days of enrollment, except in exceptional circumstances (e.g., medical emergencies).
2. Course Cancellation by Zcc Computer Education
In the unlikely event that we cancel a course, a full refund will be issued, or you may choose to transfer to another course of equal value.
3. How to Request a Refund
To request a refund, please contact our support team at support@zcceducation.com with your enrollment details and reason for the refund. Refunds will be processed within 7-10 business days.